Built by lift specialists, for lift specialists

We're on a mission to modernise the lift maintenance industry, connecting skilled engineers with the buildings that need them.

Our Story

At the heart of LiftLink lies iKONIC Lifts — a UK-wide lift specialist built on engineering excellence since 2018. From low headroom challenges to heritage and listed buildings, our team has decades of expertise delivering bespoke solutions where others couldn't. We believe every building deserves safe, reliable and stylish vertical transportation.

LiftLink is the natural evolution of that philosophy — connecting certified, trusted engineers with clients who need dependable support for routine maintenance, emergency call-outs, inspections, repairs and modernisation projects. Whether you manage a single lift or an entire portfolio of sites, LiftLink gives you access to expertise, real-time communication and complete visibility.

Our mission is simple: make lift maintenance seamless, transparent and efficient. We're problem-solvers, craftsmen and partners in property safety and accessibility. Let us take care of the heavy lifting — so you don't have to.

Our Values

The principles that guide everything we do

🛡️

Safety First

Every feature we build prioritises safety. From engineer verification to compliance tracking, safety is at the core of LiftLink.

🤝

Reliability

Building owners need engineers they can count on. We verify every engineer and monitor quality to ensure reliable service.

👁️

Transparency

No hidden fees, no surprises. Everyone knows what to expect from pricing, timelines, and job outcomes.

📋

Compliance

We make it easy to stay compliant with LOLER and other regulations. Automatic reminders and digital records keep you covered.

Our Team

The people behind LiftLink

👨‍💼

James Mitchell

Founder & CEO

20+ years in the lift industry. Previously MD of a national lift maintenance company.

👩‍💻

Sarah Chen

CTO

Former tech lead at a leading field service management company. Building the future of lift maintenance.

👨‍🔧

Mike Thompson

Head of Engineering Standards

CIBSE member with 15 years as a lift engineer. Ensures all our standards meet industry best practices.

👩‍💼

Emma Williams

Head of Operations

Background in facilities management. Obsessed with making operations smooth for everyone.

500+
Verified Engineers
2,000+
Sites Managed
50,000+
Jobs Completed
99.5%
Customer Satisfaction

Join the LiftLink community

Whether you're a building owner or an engineer, we'd love to have you on board